Preferred Partner
Trane Technologies + Podium
Trane Technologies has partnered with Podium to help contractors improve their customer experience with award-winning interaction management solutions. From first search to final sale, Podium makes everything as easy as sending a text. Get more reviews and connect with leads—all from one easy-to-use inbox.
On average, Trane Technologies dealers who use Podium drive higher Google actions:
84%
Increase in average reviews per dealer per month with Podium
4.85
Average Star Rating with Podium
2X
More reviews generated for dealers using Podium
$45.5k
Average increase in additional revenue by using Podium Reviews
$14.4k
Average increase in additional revenue by using Podium Webchat
Podium + Trane Technologies
"The ability to respond quickly to negative reviews has even impacted some reviewers into changing their minds after we've gone back out and fixed a problem. Podium has increased the value of our business and the retention of our customers."
David Steed
Director of Corporate Stores and Marketing, Zerorez
Preferred Partner Pricing
Pricing & Packages
Select Package
Advantage Package
Dedicated CSM: One-on-one support and training from your personal Customer Success Manager.
Educational Webinars: Tailored training consisting of best practices for new and existing Podium products.
Custom Onboarding: Custom curated guidance to use Podiums products in the best way for your unique business.
Campaigns
Conversational SMS marketing that gets a response.
Take advantage of text’s 98% open rate with SMS marketing campaigns that get a real response, and measurable results. Plus, building a prior consent opt-in list has never been easier.
Payments
Make payments part of the conversation.
Get paid fast and keep the conversation alive. Whether you're at home, in-store, or in the field. Podium text-to pay and card readers have you covered.
Videochat
In-person visits, from a distance.
Get face-to-face with secure video and answer any question instantly.
Webchat
Convert better with Webchat.
Webchat lets you easily capture leads while they’re on your turf—straight from your website to a text conversation. Try it out here in the bottom corner of your screen.
"Webchat is awesome! We had a customer use it less than 10 minutes after we had it live, and have seen several NEW customers message in. So, despite my reluctance to use it, the ROI paid off immediately."
Mike Parker
Owner, Flex Pest Control
Reviews
Stop losing sleep over one-star reviews.
Outnumber them instead. Give the other 99% a voice by making it easier for them to leave great reviews.
"[Podium has] gone from just this little widget that we were going to use to help get reviews to being integral to what we do and how we conduct ourselves."
Charley Boyce
Owner, Paschal Air, Plumbing, and Electric
Inbox
Every conversation in one place.
Podium Inbox puts your important customer conversations in one easy place, so you can stop checking tons of different platforms and start providing great service.
Surveys
Customer surveys that actually work.
Just like everything else in Podium, it’s easy to get quick responses from your customers when you text them. Feedback makes the process easy—just ask a question and we take it from there.
"You won't get a good review from just doing average things; you need to go beyond that....Podium has helped us wow our customers and share that amazing experience to build a great online reputation."
Dane Beazley
Owner, Gold Coast Plumbing
