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Preferred Partner

American Standard + Podium

American Standard has partnered with Podium to help contractors improve their customer experience with award-winning interaction management solutions. From first search to final sale, Podium makes everything as easy as sending a text. Get more reviews and connect with leads—all from one easy-to-use inbox.

On average, American Standard dealers who use Podium drive higher Google actions:

  • 27% Increase clicks for directions
  • 31% Increase clicks to call
  • 33% Increase clicks to website
  • 84%

    Increase in average reviews per dealer per month with Podium

    4.85

    Average Star Rating with Podium

    2X

    More reviews generated for dealers using Podium

    $45.5k

    Average increase in additional revenue by using Podium Reviews

    $14.4k

    Average increase in additional revenue by using Podium Webchat

    Podium + American Standard

    "The ability to respond quickly to negative reviews has even impacted some reviewers into changing their minds after we've gone back out and fixed a problem. Podium has increased the value of our business and the retention of our customers."

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    David Steed

    Director of Corporate Stores and Marketing, Zerorez

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    Preferred Partner Pricing

    Pricing & Packages

    Select Package

    • Reviews

    • Surveys

    • Inbox

    • Payments

    • Onboarding Webinars: Guided training to ensure your business has all of Podiums available features enabled and connected.

    Advantage Package

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    Campaigns

    Conversational SMS marketing that gets a response.

    Take advantage of text’s 98% open rate with SMS marketing campaigns that get a real response, and measurable results. Plus, building a prior consent opt-in list has never been easier.

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    Payments

    Make payments part of the conversation.

    Get paid fast and keep the conversation alive. Whether you're at home, in-store, or in the field. Podium text-to pay and card readers have you covered.

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    Videochat

    In-person visits, from a distance.

    Get face-to-face with secure video and answer any question instantly.

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    Webchat

    Convert better with Webchat.

    Webchat lets you easily capture leads while they’re on your turf—straight from your website to a text conversation. Try it out here in the bottom corner of your screen.

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    "Webchat is awesome! We had a customer use it less than 10 minutes after we had it live, and have seen several NEW customers message in. So, despite my reluctance to use it, the ROI paid off immediately."

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    Mike Parker

    Owner, Flex Pest Control

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    Reviews

    Stop losing sleep over one-star reviews.

    Outnumber them instead. Give the other 99% a voice by making it easier for them to leave great reviews.

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    "[Podium has] gone from just this little widget that we were going to use to help get reviews to being integral to what we do and how we conduct ourselves."

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    Charley Boyce

    Owner, Paschal Air, Plumbing, and Electric

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    Inbox

    Every conversation in one place.

    Podium Inbox puts your important customer conversations in one easy place, so you can stop checking tons of different platforms and start providing great service.

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    "You won't get a good review from just doing average things; you need to go beyond that....Podium has helped us wow our customers and share that amazing experience to build a great online reputation."

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    Dane Beazley

    Owner, Gold Coast Plumbing

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    Surveys

    Customer surveys that actually work.

    Just like everything else in Podium, it’s easy to get quick responses from your customers when you text them. Feedback makes the process easy—just ask a question and we take it from there.

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    Learn more about how to win with Reviews and SMS Marketing