Messaging Platform

All of your messages from Facebook, Google, SMS and more to a single inbox. Manage and respond to every message from one platform.

Messaging moves the needle.


Choose templates

Create your own template or choose from one of the ready-to-send options.


Respond automatically

Send automated messages to customers who text your business after hours.


Manage conversations

See which messages still need a response and who has already read them.

“We had our call center guys going from Zendesk to Facebook Messenger to the reviews. Now that it’s just all on one system, it makes it a lot easier to manage and make sure that nothing gets forgotten.”


Jenn Nicole

Marketing Coordinator

Manage your inbox.

Mark read and unread, assign conversations to different employees or business locations, filter conversation types, and define permissions.

Use Case 1@2x

Chat on the go.

With mobile and desktop apps, you can communicate with your leads, customers, and teams from anywhere.


Grouped conversations

Podium intelligently groups incoming messages so you can see which messages need attention at a glance while drastically reducing response times.

Use Case 3@2x

Other features:

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Send and receive photos, videos, and all major file types.

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Send personalized messages and invites or make it easier with customizable templates.

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Auto Responder

Funnel leads from your website to your inbox with Webchat even when you can’t respond in person.

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Set up conversations to be automated, like review invites, feedback requests, and reminders.

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Give the right people access to the right conversations.

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Assign Conversations

Transfer relevant conversations from one employee or business location to another.