The 2020 State of Business Texting

Find out what we learned when we surveyed 1,000 consumers and 1,000 business owners/marketers.

• 44% of businesses believe text messaging only appeals to Gen Y and those younger. Are they right?
• 50% of businesses use text messaging. How has it benefited those business?
• Texting is no longer just used for bulk marketing. How are businesses using it?