Your online reputation is impacting patient growth and patient retention. The solution? Patient feedback. Learn how to build a patient feedback program that works—engaging patients at the right stages of their journey, improving your overall patient experience, and improving your online presence with more quality online reviews. Find out how small changes can make a big impact on patient responses and overall engagement.
In this session, you’ll learn how to:
• Create a convenient, easy-to-use review request process, for both you and your patients
• Increase the quantity and quality of online reviews for your healthcare practice
• Improve engagement with patients by offering a 1:1 communication channel
AVP of Strategic Healthcare — Podium
Digital Content Supervisor — Ochsner Health
Digital Content Specialist — Ochsner Health