There’s never been a more crucial time than now for simple and convenient customer communications. In the age of on-demand, consumers expect EVERYTHING right now and with ease. Each moment of delay creates uncertainty and each point of friction prevents customers from getting what they need. Especially when booking an appointment or making a purchase, customers today need to know immediately what’s available, how it’s available, when they can get it, and under what constraints.
Are you delivering the experience your customers demand? Smart businesses can win more customers by being FASTER and MORE RESPONSIVE than their competition.
In this webinar you’ll learn:
> How consumer attitudes around speed and convenience have changed
> Why businesses undervalue responsiveness as a competitive advantage
> Examples and real-life case studies of innovative companies
> Simple steps you can take today to acquire and retain more customers
> Technologies and best practices for mastering the modern customer journey
Marketing Expert, Best-Selling Author & Keynote Speaker
CX Expert, Best-Selling Author & Keynote Speaker
Podium, EVP of Marketing